Forum Discussion
New 75 GB plan
maratsade wrote:
They can't tell you where you data went. You will need to use Glasswire or similar to see what's using the data.
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You don't need glasswire to see your being overcharged for data usage. I'm using the Windows 10 network status metering system. It doesn't tell what is being accessed by the system, but it does tell the total usage on your network. As of yesterday I'd used 5.35GB since January 17th and this morning I'm up to 5.48GB. As I said, we do not watch movies on our PC or spend long hours working on the PC. What is interesting data usage increased dramatically after I bought additional tokens. I only intended to buy 10GB but the slow Hughes system made me think I didn't make a purchase and I mistakemly bought extra. I bought 10GB a few months ago and they were gone within a day. I thought that was wrong, but now I know it was. Hughes must have an algorithm that manipulates the usage chart on extra token purchases. I suggest that more customers take a close look at their usage, because there seems to be a problem. There is no way I could use 20GB in a few days. We even use our cell phone service rather than use the home wifi for most of our google searches. When I posted my concern, in a chat yesterday, the agent never responded to my query and I closed the chat after > 45 minutes.
I guarantee that using Glasswire my data usage will be minimal, but Hughes will ramp up the usage figures and there is no way to get it corrected.
Unless you have your Windows 10 computer's WiFi set up as a mobile hotspot and every device on your network connects to the net through that computer, the only thing your "Windows 10 network status metering system" is monitoring is the data usage of the computer itself. A Windows 10 computer can't monitor the data being used by other devices that are connected to the HughesNet modem. IOW, if you have a phone, tablet, satellite TV receiver or any other device(s) connected to the HughesNet modem, the data that device(s) uses isn't going to show on your Windows 10 computer.
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