I live on the back side of a mountain in WVA. Cell service isn’t even LTE here. But I used to be a happy camper. I went right from dial up to Gen 3 in 2010 and upgraded to Gen 4 in 2014. I’ve even used this service over VPN and although it was slow, it was workable. For 7 years.
Something happened in September and by December, it was no longer tolerable. It was becoming difficult to work at home and even trying to read emails would give me a dreaded “we’re sorry, but an error has occurred” message. I didn’t even bother with tech support after finding this forum (except for evaporating tokens). Didn’t have that kind of time or the ability to deal with an additional level of frustration. I just sucked it up.
Streaming or games? Ya right. With poor download speeds (sometimes in the kbps), worse upload speeds and a 20G data plan? Ya right.
But the cable gods smiled on me and granted my prayer in December. True HSI/unlimited was finally brought into my neighborhood and I never really knew what I was missing. (Well I did, but there was no use crying over it).
Believe it or not, decent internet is not a nice to have. Even without movie streaming or games, our kids are at a distinct disadvantage without it. Commerce depends on it.
I truly feel for those of you having issues with your service and have no other options. As for me, my service ends at midnight tonight. I took great pleasure in speaking with one of those script readers yesterday to cancel it. And I know that if I ever move again, HSI will be a requirement in the area I end up in. Never going back to this. I hope HughesNet can get its act together and provide a value added service for their customers. See ya.
