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Usage meter - Data Cycle Info Missing","id":"message:73867","revisionNum":2,"repliesCount":21,"author":{"__ref":"User:user:5260"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ProductsandPlans"},"conversation":{"__ref":"Conversation:conversation:73867"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:73867"},"body@stripHtml({\"truncateLength\":200})":" I read in the past during an update or two this went missing, and then many complaints it was finally added back in, now it's gone again.   It's current state provides no valuable information about...","body@stringLength":"1112","rawBody":"

I read in the past during an update or two this went missing, and then many complaints it was finally added back in, now it's gone again.

 

It's current state provides no valuable information about the data cycle really,additionally it appears to be giving incorrect remaining data quotes based on the monthly usage (\"Good\" on new vs \"Bad\" on older).

 

Comparison for both tonight


I do like the new look, but can't use this due to already being used to and benifiting from the info provided with the previous version

 

Hope we can add that back in with an update, and correct it's \"Math/guesstimates\"

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Thank you for checking Liz!

 

Corrosive, does the new meter look the same for you as I showed in my images on page one (ie: minimalistic and not showing the data bar I'm concerned with)?

 

I ask because I found in modem.js the same type of content that appears to call all of the items I'm questioning here.  I am not great at Java though, so it may be my confusion, but to me it looks very similar so I expect this new version would still provide the same/similar output.  Which leads me back to my other thought and concern here that we previously had with the way our plan and discounts are setup, that didn't initially work properly with status meter and may be affecting the new one in a similar way thus not allowing it to give full info (That was what happened before, limited display/info output due to \"plan\" not known to the status meter)

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Thank you for checking Liz!

 

Corrosive, does the new meter look the same for you as I showed in my images on page one (ie: minimalistic and not showing the data bar I'm concerned with)?

 

I ask because I found in modem.js the same type of content that appears to call all of the items I'm questioning here.  I am not great at Java though, so it may be my confusion, but to me it looks very similar so I expect this new version would still provide the same/similar output.  Which leads me back to my other thought and concern here that we previously had with the way our plan and discounts are setup, that didn't initially work properly with status meter and may be affecting the new one in a similar way thus not allowing it to give full info (That was what happened before, limited display/info output due to \"plan\" not known to the status meter)

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Hi cybo54,

\n

 

\n

Thank you for your detailed feedback on the new usage meter. I don't know the reasoning for the design change, but I do understand your concerns so I will send up your feedback to our developers for their consideration. Thank you again for sharing.

\n

 

","body@stringLength":"301","rawBody":"

Hi cybo54,

\n

 

\n

Thank you for your detailed feedback on the new usage meter. I don't know the reasoning for the design change, but I do understand your concerns so I will send up your feedback to our developers for their consideration. Thank you again for sharing.

\n

 

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6.6.0 Usage meter - Data Cycle Info Missing","moderationData":{"__ref":"ModerationData:moderation_data:73957"},"body":"

Yeup, mine is just like yours (The 6.6.0 version) in regards to the message and having less information.  

modem.js isn't where that stuff gets generated, it's another file... Can't really discuss it much >.<

But be very cautious about modifying the files if you decide to do so, one bad edit can cause lots of token purchases... lol

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Yeup, mine is just like yours (The 6.6.0 version) in regards to the message and having less information.  

modem.js isn't where that stuff gets generated, it's another file... Can't really discuss it much >.<

But be very cautious about modifying the files if you decide to do so, one bad edit can cause lots of token purchases... lol

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Thanks for confirming!  I noticed all the different available \"modem plans and states\" the program compares when choosing which info to provide the user, and with what I ran into before with a out of normal plan setup made me think maybe it's just due to that, but I guess not if it's that way for you too.

 

On your edit.  I assumed it wasn't from that, but seeing similar data output mentioned there made me think maybe it was just our plan setup again because it looks like both old and new generate that same info based on that js file.

 

I know what you mean about edits, and since I'm not good with java I wouldn't have been testing any edits anyway just looking around. 

:smileyvery-happy: Got a good laugh out of that token comment, now find where one wrong edit makes our monthly allotment 100GB anytime and we'll all be set :smileylol:

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Thanks for confirming!  I noticed all the different available \"modem plans and states\" the program compares when choosing which info to provide the user, and with what I ran into before with a out of normal plan setup made me think maybe it's just due to that, but I guess not if it's that way for you too.

 

On your edit.  I assumed it wasn't from that, but seeing similar data output mentioned there made me think maybe it was just our plan setup again because it looks like both old and new generate that same info based on that js file.

 

I know what you mean about edits, and since I'm not good with java I wouldn't have been testing any edits anyway just looking around. 

:smileyvery-happy: Got a good laugh out of that token comment, now find where one wrong edit makes our monthly allotment 100GB anytime and we'll all be set :smileylol:

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Yeah... that's something controlled at the NOC and might have police knocking at your door at 6AM the next day... LOL

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Yeah... that's something controlled at the NOC and might have police knocking at your door at 6AM the next day... LOL

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Ha, yes I was joking!! :smileyvery-happy:

I know that wouldn't be possible anyway, maybe make it appear that way on our end, but I know all that's set on their side anyway :smileyhappy:

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Ha, yes I was joking!! :smileyvery-happy:

I know that wouldn't be possible anyway, maybe make it appear that way on our end, but I know all that's set on their side anyway :smileyhappy:

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And see, this is why I thought maybe some issue with the way our plan/discount is setup that's causing some of what I noticed missing.

 

We're out of data for the month and the new status meter does not show smartbrowsing, while the old one does.

This is same issue we found before with old status meter, smart browsing didn't show due to the way our plan was setup and Amanda had to switch things around a bit.

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And see, this is why I thought maybe some issue with the way our plan/discount is setup that's causing some of what I noticed missing.

 

We're out of data for the month and the new status meter does not show smartbrowsing, while the old one does.

This is same issue we found before with old status meter, smart browsing didn't show due to the way our plan was setup and Amanda had to switch things around a bit.

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I also want to give a big thumbs down for the new status meter. I've got my kids (10 and 13) trained to use to old status meter to monitor our usage, now that information is obscured in the new status meter. 

 

Fortunately I still have a copy of the old status meter and will stick with that for as long as possible.

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I also want to give a big thumbs down for the new status meter. I've got my kids (10 and 13) trained to use to old status meter to monitor our usage, now that information is obscured in the new status meter. 

 

Fortunately I still have a copy of the old status meter and will stick with that for as long as possible.

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