Forum Discussion

Freshman

8 years ago

Solved

gen 4 - tokens missing after upgrading status meter to 6.6.0

i upgraded my status meter to 6.6.0 and all my tokens are missing. I went to my acount page and looked there. They were gone from there also. Can you help?

Liz
5 years ago
Good morning wgrobison1,

Thanks for bringing this to our attention, I'm seeing this on my end too, and notice that others are experiencing the same. I'm escalating immediately to our e-mail admins to address. I'll keep this thread posted.

Your cooperation, patience, and understanding are much appreciated.

Thanks,

Liz
Liz
5 years ago
Good morning folks,

This has been resolved; thank you so much for your patience and for speaking up so we could address this for you. Please don't hesitate to come back to the community if you have any other concerns.

Thanks,

Liz

7 Replies

Replies have been turned off for this discussion

pipespinner
Freshman
8 years ago
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Where have my tolen gone after upgrade to 6.6.0. Help please
Liz
Moderator
8 years ago
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Hi pipespinner,

Welcome to the community and thanks for posting. Please check your PMs.
- pipespinner
  Freshman
  8 years ago
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  Liz,
  
  Thanks for your quick response. Still a fan!
  - Liz
    Moderator
    8 years ago
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    You're welcome, pipespinner! We're here if you need us. :)

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i upgraded my status meter to 6.6.0 and all my tokens are missing. I went to my acount page and looked there. They were gone from there also. Can you help?

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i upgraded my status meter to 6.6.0 and all my tokens are missing. I went to my acount page and looked there. They were gone from there also. Can you help?

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I went to my acount page and looked there. They were gone from there also. Can you 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Where have my tolen gone after upgrade to 6.6.0. Help please

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"62","kudosSumWeight":0,"repliesCount":0,"postTime":"2017-04-16T20:55:48.969-04:00","lastPublishTime":"2017-04-16T20:55:48.969-04:00","metrics":{"__typename":"MessageMetrics","views":4650},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:76270/message:76269","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"67","rawBody":"

Where have my tolen gone after upgrade to 6.6.0. Help please

Hi pipespinner,

\n\n

Welcome to the community and thanks for posting. Please check your PMs.

\n\n

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"118","kudosSumWeight":1,"postTime":"2017-04-17T16:46:37.293-04:00","lastPublishTime":"2017-04-17T16:46:37.293-04:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":5163},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:76270/message:76332","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwzfDM5OjF8aW50LDc2MzQ2LDc2MzQ2","node":{"__ref":"ForumReplyMessage:message:76346"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"editFrozen":false,"body@stringLength":"138","rawBody":"

Hi pipespinner,

\n\n

Welcome to the community and thanks for posting. Please check your PMs.

\n\n

Liz,

Thanks for your quick response. Still a fan!

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"60","kudosSumWeight":0,"postTime":"2017-04-17T18:49:20.493-04:00","lastPublishTime":"2017-04-17T18:49:20.493-04:00","metrics":{"__typename":"MessageMetrics","views":4621},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:76270/message:76346","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxfDM5OjF8aW50LDc2Mzg1LDc2Mzg1","node":{"__ref":"ForumReplyMessage:message:76385"}}]},"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"editFrozen":false,"body@stringLength":"75","rawBody":"

Liz,

Thanks for your quick response. Still a fan!

You're welcome, pipespinner! We're here if you need us. :)

\n\n

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You're welcome, pipespinner! We're here if you need us. :)

\n\n

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