cancel
Showing results for 
Search instead for 
Did you mean: 

I have 3 Questions:

Highlighted
Freshman

I have 3 Questions:

I have 3 questions:

-Can i trade in my gen3 modem for a gen5 modem?

-Can i change my data cap from 350MB's to 50GB's?

-Is there a way hughesnet can higher my speeds?

2 REPLIES 2
Highlighted
Distinguished Professor IV

Re: I have 3 Questions:


@sheila_tamarwrote:

I have 3 questions:

-Can i trade in my gen3 modem for a gen5 modem?

-Can i change my data cap from 350MB's to 50GB's?

-Is there a way hughesnet can higher my speeds?


All three are dependent on whether you can upgrade to Gen5, and due to your location I don't know that it's possible.  The only way to know for sure, though, is calling them.  You should visit the following site and call the number listed on the site to ask. 

 

https://www.hughesnet.com/


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit
Highlighted
Moderator
Moderator

Re: I have 3 Questions:

Hi Sheila,

 

  I'm glad you found the community, thank you for posting. GabeU is correct. I had someone double check your location since you're in Alaska, but unfortunately your site is nowhere near either of our EchoStar satellites providing Gen 5 service.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.