I have 3 questions:
-Can i trade in my gen3 modem for a gen5 modem?
-Can i change my data cap from 350MB's to 50GB's?
-Is there a way hughesnet can higher my speeds?
@sheila_tamarwrote:I have 3 questions:
-Can i trade in my gen3 modem for a gen5 modem?
-Can i change my data cap from 350MB's to 50GB's?
-Is there a way hughesnet can higher my speeds?
All three are dependent on whether you can upgrade to Gen5, and due to your location I don't know that it's possible. The only way to know for sure, though, is calling them. You should visit the following site and call the number listed on the site to ask.
Hi Sheila,
I'm glad you found the community, thank you for posting. GabeU is correct. I had someone double check your location since you're in Alaska, but unfortunately your site is nowhere near either of our EchoStar satellites providing Gen 5 service.