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exceeded cap, throttled to oblivion.

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Freshman

exceeded cap, throttled to oblivion.

My niece is doing remote schooling it went over our cap and were throttled so hard that NOTHNG would load at all. It all kept timing out. Had to buy a token just so we can get back online and that she can do her schoolwork. This is not right, that I need to keep buying tokens because we got throttled down to nothing.

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Distinguished Professor II

Re: exceeded cap, throttled to oblivion.

There is a lot of congestion from people working and learning from home, and so when you're throttled, it's very noticeable. They raised the throttled speed, but likely not by a huge lot, so what's happening to you is basically normal,and the solution is to manage your data allottment so you don't run out.  If you do, then yes, you will need to get a token. 

 

John1701q wrote:

My niece is doing remote schooling it went over our cap and were throttled so hard that NOTHNG would load at all. It all kept timing out. Had to buy a token just so we can get back online and that she can do her schoolwork. This is not right, that I need to keep buying tokens because we got throttled down to nothing.