cancel
Showing results for 
Search instead for 
Did you mean: 

Community notification emails have stopped.

Distinguished Professor IV

Re: Community notification emails have stopped.

@Liz 

 

Okay.  Sorry, I'm not very versed in this stuff.  I'll grab the header from the MSN forwarded copy and send it to the same address.  

 

Edit:  Sent.  It didn't keep the same format when I pasted it, so I hope they can get the information needed.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator
Moderator

Re: Community notification emails have stopped.

Good morning Gabe,

 

Thank you, I received it, this should do it. 

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Distinguished Professor IV

Re: Community notification emails have stopped.

@Liz 

 

Just in case you or they may need to know this, I tried sending two direct test emails late last night, as in from hughes.net to msn.com.  Both failed.  They were sent at 10:58PM and 1:59AM.  The failure notices came through at 5:32AM and 5:46AM, respectively.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator
Moderator

Re: Community notification emails have stopped.

Hi Gabe,

 

Thank you for letting me know. The e-mail admins confirmed that MSN is blocking e-mails from your IP at the moment and they've reached out to them to address this. I'll keep you posted.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Moderator
Moderator

Re: Community notification emails have stopped.

Good morning Gabe,

 

I questioned the e-mail admins as to how forwarding can fail while sending works if the IP is blocked. You brought up an interesting situation where forwards to MSN don't work while direct mails still do.

 

Can you please try sending a test email from the HN account to your MSN and let me know if that succeeds? Then also try forwarding to MSN to see if that works. I think the e-mail admins would like to see current attempts now that they've confirmed the IP block.

 

Thanks,

Liz

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Tutor

Re: Community notification emails have stopped.

I have been following this thread,

So I sent a new message AND a forwarded message as @Liz suggested and they were both sent without error from the SMTP server.

there was no server error at send time and no bounce message from MSN returned to me thru the pop server.

Neither of the messages showed up in my MSN inbox.

They just vanished.

 

Edit; after checking my logs, the messages were successfully received in the MSN inbox last on 12/10

Edit 2: Both messages arrived to the inbox 13 hrs after being sent

Distinguished Professor IV

Re: Community notification emails have stopped.


@Liz wrote:

You brought up an interesting situation where forwards to MSN don't work while direct mails still do.


That should be "sometimes still do".  The two on Friday failed, with an eventual failure notice, and when the others came through they were more often than not many hours late. 

 

I just sent two emails directly from hughes to MSN.  They were direct test #11 and #12.  They were sent at 4:57PM and 4:58PM EST.  They have not come through.  There was no immediate failure notice, which likely means that they'll show up sometime later, though there's still the possibility that they'll fail, like the last two.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Moderator
Moderator

Re: Community notification emails have stopped.

Gotcha. I met with some of the e-mail folks today for our now weekly check-in. Simply put, forwarded e-mail take a different path than direct e-mail and thus would refer to a different IP address. 

 

They're still working on this block, so I'll keep you posted.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Distinguished Professor IV

Re: Community notification emails have stopped.

@Liz 

 

Direct emails #11 and #12, which were sent at 4:57PM and 4:58PM respectively, were both received at MSN at 2:19AM EST, which is nearly 9.5 hours after sending them.  They were received in reverse order (12 then 11).  

 

I sent email #13 and #14, both at 2:35AM.  They have not come through yet.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Tutor

Re: Community notification emails have stopped.

@GabeU 

I have similar results.

My outgoing mail Does eventually arrive in the MSN inbox.

Yesterday 6 hrs later and the last 2 arrived 13 hrs after being sent.  They havent been returned anyway.

Reminds me of receiving text messages on my cell phone. I would get some texts the next day. So much for instant messaging. I have never used MSN Messaging have you?

 

Edit: Now that I think about it, I have received No Email notifications from the Community for 6 days. Last one was 12/09. Isnt that what this discussion is about?