Community notification emails have stopped.

[GabeU]

The last Community notification email I received was at 5:40PM EST yesterday.  Since then, there have been many replies and such that have prompted notifications within the Community itself, but no email notifications to accompany them.  

I've reset the Community email notification settings, but that didn't make any difference.  

Thanks.

[Liz]

Hi Gabe,

Thanks for letting us know. Let me look into this again for you, hopefully we can get this resolve quickly since we've done it before.

-Liz

[GabeU]

Thank you.  And I do realize that it's late Friday afternoon, so I know it likely won't be until at least Monday.  But I'm patient.   🙂

[Liz]

Hi Gabe!

We're working on this. On the forum side they're seeing the same thing that happened last time, so I'm getting our e-mail admins to do the same voodoo they did to fix it. Trying to get an explanation for why/how this is happening in the first place...

-Liz

[GabeU]

@Liz 

I'm going with Gremlins, though I always go with Gremlins.  🤣

I appreciate both your and their help.  🙂  

[Liz]

Hi Gabe,

We're almost there! ~Something~ on the e-mail side triggered the community side into adding you and maratsade on their bounce list. At this point they're working on taking you off the list since whatever it was that happened on the e-mail side passed. You should start getting notification e-mails again once this last step is complete.

I appreciate your patience!

-Liz

[maratsade]

"Something~ on the e-mail side triggered the community side into adding you and maratsade on their bounce list."

Oh, no, the email side is on to me! 

[GabeU]

---

@Liz wrote:

Hi Gabe,

We're almost there! ~Something~ on the e-mail side triggered the community side into adding you and maratsade on their bounce list.  

---

Well then!  Hmph!

I bet the email system is getting back at me for mentioning Gmail and Outlook a few times lately!  😂😂😂

Thanks for the update.  🙂

[Liz]

Hahaha, you're welcome!

-Liz

[Liz]

Good morning Gabe,

This should be fixed now, please let me know if those e-mails are coming through again.

Thanks,

Liz

[GabeU]

@Liz 

Still nothing.  If your reply here is included, I should have gotten five notifications so far today.  

[Liz]

Interesting, thanks Gabe! I'll let everyone know.

-Liz

[Liz]

Good morning folks,

So Gabe, we're working on your account, it's still on the bounce list. However, maratsade should be clear, so please confirm that the e-mail notifications are getting to you.

-Liz

[maratsade]

They never stopped for me after the last time we worked on this. 

[Liz]

OH, thanks for letting me know, I had it in my head that you were also affected, maratsade. Guilty by association LOL

-Liz

[maratsade]

Story of my life. XXXD

---

@Liz wrote:

Guilty by association LOL

-Liz

---

[Liz]

Good morning Gabe,

OK *now* you're off the bounce list. Please let me know if you got a notification e-mail.

-Liz

[GabeU]

---

@Liz wrote:

Good morning Gabe,

OK *now* you're off the bounce list. Please let me know if you got a notification e-mail.

-Liz

---

Still nothing.  I also checked the Spam folder, just in case.  

[Liz]

Wow, unusual. Thanks for letting me know. Let me update both sides on this; I'll keep you posted.

-Liz

[Scooter]

Hey buddy you're doing something wrong, you need to clear your cookies, cache, reboot the modem, swing a dead cat around, go outside and see if you can see anything labeled "Echostar" in the night sky, etc. etc.

Hate to tell you but I'm getting all of my community notifications. My cat is not happy though.

[GabeU]

@Liz 

Woo hoo!!!  The notifications are working again, and they're forwarding to my main email perfectly!  😁

Thanks Liz.  Please tell those who worked on this that I said thank you to them as well.