Forum Discussion
Connecting to wifi on Gen 5 Ht2000w modem
- 8 years ago
GailWasiskiMile,
If you look at the back of the HT2000W, you will see a sticker that lists the name of both Wifi networks on your modem, as well as the passwords for each network. Have you tried using that information to connect?
It's also possible that the technician disabled the HT2000W wifi since you had a system available... Having two wireless devices present with in the same area can cause signal conflicts. If the radios are disabled, you can re-enable them by following the following instructions.
1: Go to http://systemcontrolcenter.com OR http://192.168.0.1
2: Click on Wifi Settings
3: You will need to enter the password, by default it is admin
4: Click on each wifi setting and make sure the SSID Enable is checked to enable the radio, then click save settings.
Thanks,
C0RR0SIVE
GailWasiskiMile,
If you look at the back of the HT2000W, you will see a sticker that lists the name of both Wifi networks on your modem, as well as the passwords for each network. Have you tried using that information to connect?
It's also possible that the technician disabled the HT2000W wifi since you had a system available... Having two wireless devices present with in the same area can cause signal conflicts. If the radios are disabled, you can re-enable them by following the following instructions.
1: Go to http://systemcontrolcenter.com OR http://192.168.0.1
2: Click on Wifi Settings
3: You will need to enter the password, by default it is admin
4: Click on each wifi setting and make sure the SSID Enable is checked to enable the radio, then click save settings.
Thanks,
C0RR0SIVE
I had written the password down incorrectly! My eyes were not working this morning. I am connected!
- C0RR0SIVE8 years agoAssociate Professor
Congrats on being able to get connected! Please remember my earlier statement though in regards to having multiple wifi routers in use in the same area. It is best practice to disable one or the other, or at a minimum, change the channel they operate on so they don't conflict as much.
- GabeU8 years agoDistinguished Professor IV
If connecting to the 2.4Ghz radio (like most people should), should I disable the 5Ghz radio since I am not going to use it or just leave it alone? Would it be better for security to disable it or does it matter?
- monicakm8 years agoSenior
GabeU wrote:If connecting to the 2.4Ghz radio (like most people should), should I disable the 5Ghz radio since I am not going to use it or just leave it alone? Would it be better for security to disable it or does it matter?
Wait. Hold everything :o Why should we be using 2.4GHz on our computers and tablets vs 5GHz? I have my devices set up on my dual band AC1200 NetGear router like this...computer, smartphones and tablet (anything that uses video) on 5GHz. Printer and 3 Amazon Echo Dots on 2.4GHz. I don't know what band the TP-Link smart plugs are on. Most likely 2.4
I know 2.4GHz band is longer reaching but it's also transmits at a slower speed, is a more congested band and can cause dropped connections. My computer is less than a foot from my wifi router and I have an extender to boost both band signals to the other end of the house. 5GHz band is faster (altho shorter reaching without an extender) hence the reason for video playing devices to be on 5GHz band. This band also uploads and downloads files faster. Most other household devices use 2.4 so you're more likely to run into a congested signal...OR have I been wrong all these years :o
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