Forum Discussion

GabeU's avatar
GabeU
Distinguished Professor IV
8 years ago

Did anyone have their service go down around 1AM EST on 5/25/2017? It's now fine, but I'm curious.

Around 1:00AM, or thereabouts, my service stopped.  I checked the SCC and it showed the signal strength at 2, so I assumed there was at least heavy cloud cover overhead.  There were clouds, but after not seeing my DirecTV lose its signal, which it ALWAYS does when HughesNet does, I reset the modem.  It came back up and everything worked, but I noticed that my signal strength had jumped to 127, which is a level at which it has NEVER been.  It eventually crept back down to my normal, which hovers around 110, and everything is working just fine.  

 

I was just curious if anyone else experienced this around the same time.  If so, did it eventually start working for you, or did you have to reset the modem, as well?  I'm wondering if HughesNet was doing some adjustments and/or had to do a quick reset or something similar.  I know they are still playing with the system, so that's why I'm thinking it might have been something they were doing.  

     

  • Liz's avatar
    Liz
    8 years ago

    Hmm, no outage or maintenance reports on our end.

     

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    It was OK here -- maybe it was something regional?

    • Liz's avatar
      Liz
      Moderator

      Hmm, no outage or maintenance reports on our end.

       

      • GabeU's avatar
        GabeU
        Distinguished Professor IV

        Hmm.   Perhaps my modem ate some bad bytes and got a temporary case of indigestion.  :smileytongue:

  • I did not notice anything here either.  My signal strength is still in the low 100's normally.  I wish I could get it up a little higher, but have not tried to and afraid to mess with adjusting the dish.  But 100 does sound a bit low esp when others are seeing higher.  I feel mine should be also.