Forum Discussion
Gettin those Severe Speed Issues Again, and Web Acceleration is not supported?
Hey, im on throttle except for my Bonus Zone(currently 11GB). Im getting speeds as low as 13kB/s according to TestMy. I havent done a battery of tests yet though. But ive noticed that on the System S...
Hi folks,
Regarding WAS, “Web Acceleration Not Supported” is a normal condition. Hughes continuously updates configuration and technology to maximize user performance. Web Acceleration technology developed by Hughes accelerates non-secure (HTTP) web browsing by pre-fetching certain content, minimizing the impact of the round-trip delay over the satellite. However, the vast majority of web content is now secure (HTTPS), so Web Acceleration has no benefit for most web browsing. Hughes is turning down the Web Acceleration components in certain areas to evaluate the performance impact, if any, as part of our normal network maintenance and optimization.
Also, reduced speeds under the Fair Access Policy can fluctuate as much as when not subject to the policy, so we can't guarantee any sort of range under that circumstance.
-Liz
If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
maratsade wrote:If you want to help the engineers, follow the speed testing protocol; so far you have not, as your file sizes are not the required ones. The folks who get on here would have to also follow the same protocol if they want the engineers to address the speed issue.
Danny89 wrote:So I want to document it to help the engineers, and folks that arent savvy enough to get here during one of these severe slowdowns
Well, that leads to a horrible issue...if I download 25 MEGABYTES while going at 3k/Bs, thats going to take multiple hours, and more than likely will time out or fail. In fact, while doing my testing, a lot of the time the 1MB tests would die halfway through. Thats why theres ones for half a megabyte showing up, I'd set those up after a failure
Im running at more proper speeds now so I can do the test properly, but that gives the issue of...its running properly now, but I assume it sets a standard for what I consider "normal". Just did one and it came out to 350kB/s
