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PHadsock45's avatar
PHadsock45
Freshman
2 years ago

Have not received Modem that was to be mailed….

Hello,   I had a topic answered by Mod Remy two weeks stating that she was mailing me a new modem free of charges after mine fell off of the kitchen counter and broke. I have not received anything ...
  • Remy's avatar
    Remy
    2 years ago

    PHadsock45,

     

    Thanks for reaching out! It seems that the previous order I set up didn't end up being completed and sent. I've gone ahead and resent it with expedited shipping/waived fees, and I'll be making sure that the time without service is discounted on your bill!

     

    Thanks,

    Remy

Remy's avatar
Remy
Moderator
2 years ago

PHadsock45,

 

Thanks for reaching out! It seems that the previous order I set up didn't end up being completed and sent. I've gone ahead and resent it with expedited shipping/waived fees, and I'll be making sure that the time without service is discounted on your bill!

 

Thanks,

Remy

  • PHadsock45's avatar
    PHadsock45
    Freshman
    2 years ago

    Thank You so much Remy!

     

    -Paul