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PHadsock45's avatar
PHadsock45
Freshman
2 years ago

Have not received Modem that was to be mailed….

Hello,   I had a topic answered by Mod Remy two weeks stating that she was mailing me a new modem free of charges after mine fell off of the kitchen counter and broke. I have not received anything ...
  • Remy's avatar
    Remy
    2 years ago

    PHadsock45,

     

    Thanks for reaching out! It seems that the previous order I set up didn't end up being completed and sent. I've gone ahead and resent it with expedited shipping/waived fees, and I'll be making sure that the time without service is discounted on your bill!

     

    Thanks,

    Remy

Remy's avatar
Remy
Moderator

PHadsock45,

 

Thanks for reaching out! It seems that the previous order I set up didn't end up being completed and sent. I've gone ahead and resent it with expedited shipping/waived fees, and I'll be making sure that the time without service is discounted on your bill!

 

Thanks,

Remy

PHadsock45's avatar
PHadsock45
Freshman
2 years ago

Thank You so much Remy!

 

-Paul