Forum Discussion
I have been experiencing incredibly slow internet this past week, so I just did a speed test.
These are the results of the speed test I just took today, compared to the test when I first signed up. Quite a difference! What's causing this? Test results can be delayed by up to 2 mi...
- I am connected directly to the modem. I disabled a BrowseSec plug-in that I had on Firefox and ran 3 tests. Dramatic difference. I'm not sure if that is connected to the Digital Ocean thing or not.
http://testmy.net/kf7Prhd25.png Chrome
http://testmy.net/e1l734OiK.png Firefox
- Aha! That explains things. BrowseSec is a VPN and VPNs will definitely reduce your speeds by 50%-70%. Turn VPN off and your speeds should be normal or better.
-Liz
Hello Bonne,
Welcome to our community and thank you for your post. We're glad to see you're already getting some help from Gwalk900, one of our very knowledgeable Champs! We were able to locate your account using your e-mail and will be running diagnostics to make sure your system is still running fine. In the meantime, can you let us know on what device you ran these tests? If it was a laptop or desktop, did you run them wirelessly? Any recent updates to your devices? Last question... When did you start noticing the slow down?
We will let you know the results of the diagnostic tests and then to let you know the next steps we can do together to get your concerns resolved.
Looking forward to your reply
Amanda
Welcome to our community and thank you for your post. We're glad to see you're already getting some help from Gwalk900, one of our very knowledgeable Champs! We were able to locate your account using your e-mail and will be running diagnostics to make sure your system is still running fine. In the meantime, can you let us know on what device you ran these tests? If it was a laptop or desktop, did you run them wirelessly? Any recent updates to your devices? Last question... When did you start noticing the slow down?
We will let you know the results of the diagnostic tests and then to let you know the next steps we can do together to get your concerns resolved.
Looking forward to your reply
Amanda
