Forum Discussion
I have been experiencing incredibly slow internet this past week, so I just did a speed test.
These are the results of the speed test I just took today, compared to the test when I first signed up. Quite a difference! What's causing this? Test results can be delayed by up to 2 mi...
- I am connected directly to the modem. I disabled a BrowseSec plug-in that I had on Firefox and ran 3 tests. Dramatic difference. I'm not sure if that is connected to the Digital Ocean thing or not.
http://testmy.net/kf7Prhd25.png Chrome
http://testmy.net/e1l734OiK.png Firefox
- Aha! That explains things. BrowseSec is a VPN and VPNs will definitely reduce your speeds by 50%-70%. Turn VPN off and your speeds should be normal or better.
-Liz
Hi Bonne,
The engineer will have a look at your network parameters for your beam. Judging from your speed tests, our engineer would like to see additional tests from both non-peak and peak hour times using testmy.net for a complete evaluation.
To get started on testmy.net, please follow the steps here to set up a testmy.net account and run speed tests accordingly:
https://community.myhughesnet.com/hughesnet/topics/cant-use-the-hughesnet-speedtest-guide-for-testmy...
Most important points:
-do the tests while directly connected to the HughesNet modem
-use the 12MB test file
-space each test at least 5 minutes apart
-post your results URL here, it may look something like http://testmy.net/quickstats/[yourusername]
-please get 2-3 tests during the morning/day for off-peak hours and another 2-3 tests around 8pm for peak period.
Looking forward to hearing back from you. In the meantime, I've credited your account for a month of service while we work together in addressing your concerns.
Thanks,
Liz
The engineer will have a look at your network parameters for your beam. Judging from your speed tests, our engineer would like to see additional tests from both non-peak and peak hour times using testmy.net for a complete evaluation.
To get started on testmy.net, please follow the steps here to set up a testmy.net account and run speed tests accordingly:
https://community.myhughesnet.com/hughesnet/topics/cant-use-the-hughesnet-speedtest-guide-for-testmy...
Most important points:
-do the tests while directly connected to the HughesNet modem
-use the 12MB test file
-space each test at least 5 minutes apart
-post your results URL here, it may look something like http://testmy.net/quickstats/[yourusername]
-please get 2-3 tests during the morning/day for off-peak hours and another 2-3 tests around 8pm for peak period.
Looking forward to hearing back from you. In the meantime, I've credited your account for a month of service while we work together in addressing your concerns.
Thanks,
Liz
