Intermittent internet red code 14.1.1
For the past several months my internet has been terrible. it either runs at 20-30mps or it stops competetly. Red code 14.1.1. I go and repower the modem. Somteimes it fixes itself after 15-20 mins. ...
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This is the 3rd reply I am trying to send.
I restarted the system around 7:15 cst, but so far it is not sending or receiving The lights are on and flashing.
When I access the internet, I assume its via cell (usually 2-6 mbps because if I turn cell off, no internet. BUT the 192.168.0.1 show everything is ok. If that just measuring the local wifi connection?
Thank you messaging me over the weekend. We are not staffed during the weekend so I apologize we could not respond sooner. The number your provided me does not pull anything up in our system. You can try sending the address where the equipment is located or another number you believe may be associated and that can help me locate you. Since you are able to access the control center you can also send me your DSS number as well, whichever works for you.
As far as the system control center saying everything is ok this means the entire system from hardware to network is not reporting a specific problem. This doesn't mean there isn't a problem though. -Damian
