I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.
Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.
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doesn’t work. WiFi light blinking.","id":"message:105224","revisionNum":1,"repliesCount":11,"author":{"__ref":"User:user:72447"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:105224"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105224"},"body@stripHtml({\"truncateLength\":200})":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.","body@stringLength":"178","rawBody":"I reset my modem trying to get my brother’s Xbox connected. Ever since then nothing connects. The power light is on, the WiFi light is blinking, and all the other lights are off.","kudosSumWeight":0,"postTime":"2018-09-25T09:00:02.012-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105224_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":22393},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:105224":{"__typename":"Conversation","id":"conversation:105224","solved":true,"topic":{"__ref":"ForumTopicMessage:message:105224"},"lastPostingActivityTime":"2018-10-08T16:32:13.183-04:00","lastPostTime":"2018-10-08T16:32:13.183-04:00","unreadReplyCount":11,"isSubscribed":false},"ModerationData:moderation_data:105224":{"__typename":"ModerationData","id":"moderation_data:105224","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:105224_1":{"__typename":"Revision","id":"revision:105224_1","lastEditTime":"2018-09-25T09:00:02.012-04:00"},"ForumReplyMessage:message:105417":{"__typename":"ForumReplyMessage","id":"message:105417","conversation":{"__ref":"Conversation:conversation:105224"},"author":{"__ref":"User:user:17171"},"revisionNum":1,"uid":105417,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105417"},"parent":{"__ref":"AcceptedSolutionMessage:message:105274"},"body":"
Hello Sam,
\n\n
\n\n
I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?
\n\n
\n\n
Thanks,
\n\n
Amanda
","body@stringLength":"216","rawBody":"
Hello Sam,
\n\n
\n\n
I see that the modem was delivered a couple of days ago and just wanted to check in and see if you've managed to get back online?
\n\n
\n\n
Thanks,
\n\n
Amanda
","kudosSumWeight":0,"repliesCount":0,"postTime":"2018-10-01T12:52:28.109-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:105417_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":6797},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1735807887988":{"__typename":"CachedAsset","id":"theme:customTheme1-1735807887988","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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WiFi light blinking.","editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105268"},"body":"I can’t connect to either of those links. My computer is connected to the modem with a wire but I can’t get internet with it either 🙁 Right now all I have is my cell phone internet.","body@stringLength":"182","rawBody":"I can’t connect to either of those links. My computer is connected to the modem with a wire but I can’t get internet with it either 🙁 Right now all I have is my cell phone internet.","isEscalated":null,"parent":{"__ref":"ForumReplyMessage:message:105267"}},"ModerationData:moderation_data:105274":{"__typename":"ModerationData","id":"moderation_data:105274","status":"APPROVED","rejectReason":null},"AcceptedSolutionMessage:message:105274":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:72447"},"id":"message:105274","revisionNum":1,"uid":105274,"depth":4,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"parent":{"__ref":"ForumReplyMessage:message:105268"},"conversation":{"__ref":"Conversation:conversation:105224"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","moderationData":{"__ref":"ModerationData:moderation_data:105274"},"body":"Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"155","postTime":"2018-09-26T09:17:09.831-04:00","lastPublishTime":"2018-09-26T09:17:09.831-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":22298},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:HNSupport/community:ssqng67387board:TechSupport/message:105224/message:105274","readOnly":true,"editFrozen":false,"body@stringLength":"155","rawBody":"Ok so I called HughesNet tech support over the phone. Which was extremely frustrating btw. They are sending me a new modem. Hopefully that fixes the issue.","customFields":[],"repliesCount":3},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Moderator","color":"0099AA","icon":null,"rankStyle":"TEXT"},"User:user:17171":{"__typename":"User","id":"user:17171","uid":17171,"login":"Amanda","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0xNzE3MS0xN2k5M0YyQUIyMjMwQzVEQzFB"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":4998,"biography":null,"topicsCount":64,"kudosReceivedCount":1566,"kudosGivenCount":238,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-05-13T03:00:00.000-04:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":93},"ModerationData:moderation_data:105417":{"__typename":"ModerationData","id":"moderation_data:105417","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:105268":{"__typename":"ModerationData","id":"moderation_data:105268","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:105267":{"__typename":"ModerationData","id":"moderation_data:105267","status":"APPROVED","rejectReason":null},"ModerationData:moderation_data:105225":{"__typename":"ModerationData","id":"moderation_data:105225","status":"APPROVED","rejectReason":null},"User:user:12376":{"__typename":"User","id":"user:12376","login":"MarkJFine","uid":12376,"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://community.hughesnet.com/t5/s/ssqng67387/images/dS0xMjM3Ni03MTZpQkQzREUyMzhFQTA2OThCMw"},"rank":{"__ref":"Rank:rank:9"},"email":"","messagesCount":3229,"biography":null,"topicsCount":85,"kudosReceivedCount":1988,"kudosGivenCount":1027,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2012-10-29T03:00:00.000-04:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":78},"Rank:rank:9":{"__typename":"Rank","id":"rank:9","position":10,"name":"Professor","color":"0066FF","icon":null,"rankStyle":"TEXT"},"ForumReplyMessage:message:105225":{"__typename":"ForumReplyMessage","id":"message:105225","revisionNum":1,"uid":105225,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:105224"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105225"},"body":"
What do you mean \"reset\": Did you just unplug it from the wall then plug it back in, reboot it from the web interface, or did you hold in reset button in the back?
Hopefully, you didn't do the latter, which can reset a lot more than just your wifi.
","body@stringLength":"266","rawBody":"
What do you mean \"reset\": Did you just unplug it from the wall then plug it back in, reboot it from the web interface, or did you hold in reset button in the back?
Hopefully, you didn't do the latter, which can reset a lot more than just your wifi.
","author":{"__ref":"User:user:12376"},"isEscalated":null},"ForumReplyMessage:message:105267":{"__typename":"ForumReplyMessage","id":"message:105267","revisionNum":1,"uid":105267,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:105224"},"subject":"Re: Internet doesn’t work. WiFi light blinking.","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:105267"},"body":"
Hi Sam,
\n\n
\n\n
Thank you for the info. Are you able to connect to one of the wi-fi SSIDs or plug a computer directly into the modem? I will need you to try and access http://systemcontrolcenter.com if you can at least connect to the wi-fi. If you can connect to the wi-fi but can't get to that link, please try accessing http://192.168.42.1
\n\n
\n\n
~Amanda
","body@stringLength":"587","rawBody":"
Hi Sam,
\n\n
\n\n
Thank you for the info. Are you able to connect to one of the wi-fi SSIDs or plug a computer directly into the modem? I will need you to try and access http://systemcontrolcenter.com if you can at least connect to the wi-fi. If you can connect to the wi-fi but can't get to that link, please try accessing http://192.168.42.1
\n\n
\n\n
~Amanda
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