Forum Discussion
Losing internet access every night
Sometime during the last 6 nights I have lost internet access. 1st two mornings, I reinstalled HT2000W. 3rd, rebooted. 4th, unplugged for 30 seconds. 5th, rebooted. 6th, reinstalled. I should not have...
Hi capnzathrus,
Thanks for posting and sharing those details, that helps. I'm sending you a modem; you can use its box to return your old modem. There's a shipping label in the outer pouch for your convenience. I hope the new modem works out well for you.
-Liz
I am aware of all the functions of the modem and had even re-installed the former modem manually. Troubleshooting is not what I need. There is an issue with the dish that needs repaired. Your questions were going to lead to your quoting FAP, which I already stated is not the issue. I started a new thread, because Liz sending a new modem seemed to be a solve to the problem in this one. In the new thread, I clarified my current problem.
No, I wasn't going to bring up FAP. I was looking for something else.
And no, since the problem is not solved, please keep it to one thread.
The state codes would actually show what may have been happening around the system while it wasn't connecting. There are dozens of these codes, all pointing to specific problems, and Liz will need this information to figure out what may be going on. If you can follow Mark's advice on this, it'd be great; it's just a listing of codes.
Okay. Tomorrow morning I'll check the codes.
Day 9. I woke up this morning and found my internet acces still on!! No state codes to report. Maybe it's going to act right.
