All the lights on the modem keep going completely off. I think I need a replacement modem. Do I have to pay for the replacement?
Boymom1923.
I see this is your first post here. Welcome to the Community! We'd love to help take a look into this for you, but I was unable to locate your account through your Community profile. Please send us a private message at the link provided below with your account number or a phone number attached, so we can take a deeper look into this for you!
https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584
Thanks,
Remy