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Modem/router keeps overheating

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aric
New Poster

Modem/router keeps overheating

My modem keeps overheating everyday 

4 REPLIES 4
maratsade
Distinguished Professor IV

Is it located somewhere where it has space all around it? 

Yes

maratsade
Distinguished Professor IV

OK. Maybe you need a new modem. The reps on this site can connect to your modem remotely to see what may be going on. Give them a chance to see your post and get involved. Leave the modem plugged in so they can contact it. I hope this gets resolved quickly for you.

aric,

 

It appears that this is your first post. Welcome to the Community! We'd love to help take a look into this. However, I was unable to locate your account through your Community profile. Please send us a private message at the link attached below with your account number or a phone number attached.

 

https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

 

Thanks,

Remy