Forum Discussion

BeAdCo524's avatar
BeAdCo524
New Member
2 years ago

No interent

All lights are not lit and haven't been since last night.
  • Liz's avatar
    Liz
    2 years ago

    Good morning BeAdCo524,

     

    I see it's your first post here, so welcome to the community! We can certainly get you back online.

     

    After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: 2/01/2023 between 11:00AM - 02:00PM. 

     

    The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online. Please let us know how the site visit goes.

     

    Thanks,

    Liz

  • Liz's avatar
    Liz
    Moderator
    2 years ago

    Good morning BeAdCo524,

     

    I see it's your first post here, so welcome to the community! We can certainly get you back online.

     

    After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: 2/01/2023 between 11:00AM - 02:00PM. 

     

    The tech will reach out to confirm the visit, so you can use that opportunity to reschedule if needed, alternatively you can reschedule online. Please let us know how the site visit goes.

     

    Thanks,

    Liz

    • Liz's avatar
      Liz
      Moderator
      2 years ago

      Good morning BeAdCo524,

       

      Just following up on your site. I see the tech successfully completed the visit and restored internet connectivity. If you have any other concerns, drop by the community anytime.

       

      Thanks,

      Liz