Forum Discussion
Number to call and cancel ?
Is there a direct line to call and cancel service and why should we have to pay to cancel when your company misleads people? Our bill was $300 this month!! My husband is a disable veteran who runs his...
- Hello grenadieroutdoors,
Welcome to our community and thank you for reaching out to us. Unfortunately as it has been over a year since you signed up for service, your sales call is no longer available. I am very sorry you are not happy with the service and really recommend trying out some of the advice and tips from our community members, who are very knowledgeable in saving data. In any case, you can call us at 1-866-347-3292 and ask to speak to our Account Management department if you decide you want to cancel.
Thank you
Amanda
grenadiersoutdoors,
Generating a $300 monthly bill is indicative of massive data use more in line of a user with a terrestrial connection rather than a data capped satellite service.
While cancelation is available to you so is doing a careful review of what in particular is using your data at such a terrific rate.
There has been a number of substantial changes in Operating Systems, OS Update delivery, hardware driver changes from Nvidia that results in massive data use in the form of "telemetry".
To that we can add the potential of unsecured aspects of your Network.
You may be surprised as to how much data is being "wasted" by unknown/unseen programs and processes..
