Forum Discussion

Oletrapper's avatar
Oletrapper
Freshman
7 years ago
Solved

Please close your browser message.

I have searched for an answer but found none. My problem: When logging out of any/all hughes email accounts, system continues to cycle and finally a message box appears that says, "Please close your...
Performance
  • Liz's avatar
    Liz
    7 years ago

    Good morning Liz,  When I click on OK it takes me back to the Hughes home screen. That used to happen automaticly when I click on Logout of email account. It happens with mozilla firefox and crome

     

    Good morning Oletrapper,

     

    Thank you for confirming. This is normal; when I clicked the OK button I'm also taken back to the HughesNet homepage.

gaines_wright's avatar
gaines_wright
Tutor
7 years ago

  I'm unsure of what you mean by : "system continues to cycle"

 

  Do you think  the message is coming from your email program, your OS, or Hughes?

 

Also: "it won't let me"

 

 Are you using the Photos tab in the message editor?  The only time I've had trouble was when I was trying to post an animated gif that it said was too large.