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Tholland1959
New Poster

Reboot

Can I get my modem rebooted I am 3hrs away from home for a few more days and it stopped working.

2 ACCEPTED SOLUTIONS
GabeU
Distinguished Professor IV

@Tholland1959 

 

The reps won't be back until tomorrow, but likely after getting some personal information from you via PM, for which they will give you a link, they'll be able to do so.  With this said, when coming back from a weekend it can take them a little longer to reply, but hopefully they'll do so tomorrow.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

View solution in original post

Liz
Moderator
Moderator

Good morning Tholland1959, 

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

View solution in original post

3 REPLIES 3
GabeU
Distinguished Professor IV

@Tholland1959 

 

The reps won't be back until tomorrow, but likely after getting some personal information from you via PM, for which they will give you a link, they'll be able to do so.  With this said, when coming back from a weekend it can take them a little longer to reply, but hopefully they'll do so tomorrow.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Liz
Moderator
Moderator

Good morning Tholland1959,

 

I see it's your first post here, so welcome to the community! I just ran diagnostics on your site and the HughesNet equipment is working normally. Do you still need a reboot?

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Liz
Moderator
Moderator

Good morning Tholland1959, 

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!