Forum Discussion

nitaclay's avatar
nitaclay
Sophomore
4 years ago

Renewal of spam attacks

We had this discussion back in the fall when some of us were getting hundreds of spam emails each day, and it seems we were all getting the same ones. Liz assured us they were working on it, and it d...
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  • Liz's avatar
    Liz
    4 years ago

    Good morning nitaclay,

     

    Thank you for your patience while our e-mail folks looked into your concern. They have located and blocked the offending IPs from sending again and the issue should slacken now if not completely stop.  Please continue marking any suspicious e-mail as spam to help strengthen our spam controls.

     

    If you have any other concerns, please feel free to reach out again.

     

      Your cooperation, patience, and understanding are much appreciated.

     

    Thanks,

    Liz

Liz's avatar
Liz
Moderator

Good morning nitaclay, 

 

Thanks for your patience while our e-mail folks investigated. They've found that most of the spam you received is mostly advertisement spam. This is something you may have signed up for or indirectly signed up for when signing up for something else. This spam has a unsubscribe option at the bottom of the emails. They suggest unsubscribing from them as they receive them, and if you do not see unsubscribe, click on Display Images.

 

-Liz

nitaclay's avatar
nitaclay
Sophomore
4 years ago

Liz,

I'm sorry to disagree! Most of the spam emails are NOT legit advertising. I do not spend time looking for information on websites I know nothing about. If your researchers will look at my spam box, they will see the spam email subjects may sound legit, but they contain a jumble of letters, misspelled words, weird capitalizations, etc. I have even received several supposedly from HughesNet. Here are some of the titles of ones I have received over and over: Congrats!, Technik, Viva Loan, Elongation Secret from African Tribesmen, Eliminate Fat Fast, IllusionalRug, Male Breakthrough, DentiStrength, dsgsdfgsef, feelbetter, Privacy Protection, Trends2you, Keranique Hair Treatment, Congratulations, Miracle gummies, Dr. Theodore Diktaban, and others. They may sound legit, but I assure you, they are not! Others are bound to be experiencing the same thing.

  • Liz's avatar
    Liz
    Moderator
    4 years ago

    Hi nitaclay,

     

    Thank you for this additional information! I'll send this over to our e-mail folks for their input.

     

    -Liz

    • nitaclay's avatar
      nitaclay
      Sophomore
      4 years ago

      If they will notice, emails from Lowe's, Walmart, Norton, etc. are spoofing emails. They are not advertisements from those companies. I've even gotten some that say they are from HughesNet, but have misspelled words, jumbled letters, and such.

      • Liz's avatar
        Liz
        Moderator
        4 years ago

        Excellent catch nitaclay! Our email folks are still digging into this, but I'll relay this bit of feedback as well. Please continue to mark these as spam, as it does help our spam filter learn and improve over time.

         

        Your cooperation, patience, and understanding are much appreciated.

         

        -Liz