I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...
"I’m assuming you are an employee for HughesNet or just like to make comments to customers"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
"I’m assuming you are an employee for HughesNet or just like to make comments to customers"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
The OP is waiting for a reply from Liz about an issue. She closes the thread without it being resolved. Then you and Mark tell the OP it is his fault. Please reread the post.
The OP was responded to 2 weeks ago. Feedback was requested at that time and none was provided, so it was assumed it was ignored.
Many people on here get their issues resolved and just drop it with no further response, and they can't wait and leave the ticket open forever. No 'wow' needs inserting here - it's really not helpful.
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downloads and text message with images","id":"message:117738","revisionNum":1,"repliesCount":29,"author":{"__ref":"User:user:95303"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:TechSupport"},"conversation":{"__ref":"Conversation:conversation:117738"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:117738"},"body@stripHtml({\"truncateLength\":200})":"I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recen...","body@stringLength":"418","rawBody":"I’ve run multiple speeds tests and amazed at the stated “download” speeds, but consistently wait for items to load. Particularly frustrating are iMessages with any photo or images attached. In a recent “text chat” with HughesNet, after the standard un plug and plug in again request, was informed that iMessage may not be compatible with the system. At $150 a month with download caps, I’ve about had it. Suggestions??","kudosSumWeight":0,"postTime":"2019-12-22T00:14:28.987-05:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMnwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Performance","text":"Performance","time":"2017-03-09T08:01:18.409-05:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:117738_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":11050},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:117738":{"__typename":"Conversation","id":"conversation:117738","solved":true,"topic":{"__ref":"ForumTopicMessage:message:117738"},"lastPostingActivityTime":"2020-03-02T09:58:14.889-05:00","lastPostTime":"2020-03-02T09:58:14.889-05:00","unreadReplyCount":29,"isSubscribed":false},"ModerationData:moderation_data:117738":{"__typename":"ModerationData","id":"moderation_data:117738","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:117738_1":{"__typename":"Revision","id":"revision:117738_1","lastEditTime":"2019-12-22T00:14:28.987-05:00"},"ForumReplyMessage:message:119524":{"__typename":"ForumReplyMessage","id":"message:119524","conversation":{"__ref":"Conversation:conversation:117738"},"author":{"__ref":"User:user:18983"},"revisionNum":1,"uid":119524,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:TechSupport"},"subject":"Re: Slow downloads and text message with images","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:119524"},"parent":{"__ref":"ForumReplyMessage:message:119522"},"body":"
\"I’m assuming you are an employee for HughesNet or just like to make comments to customers\"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
WOW
","body@stringLength":"1223","rawBody":"
wrote:
\"I’m assuming you are an employee for HughesNet or just like to make comments to customers\"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
WOW
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Good morning JJRHN,
\n\n
\n\n
Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.
\n\n
\n\n
Your cooperation, patience, and understanding are much appreciated.
Engineering has completed the rollout nationwide so please let me know if you are still having this issue with iMessage. If you are, please let me know specifially what is giving trouble, i.e. can't send text/media and/or can't receive text/media.
\n\n
\n\n
Your cooperation, patience, and understanding are much appreciated.
\n\n
\n\n
Thanks,
\n\n
Liz
\n\n
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\"I’m assuming you are an employee for HughesNet or just like to make comments to customers\"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
","body@stringLength":"960","rawBody":"
\"I’m assuming you are an employee for HughesNet or just like to make comments to customers\"
This is a peer-to-peer site, where subscribers help other subscribers. The HughesNet staff get involved in cases when access to certain information (such as customer records) is needed. Mark explained why the thread would have been closed; that's appropriate and you may not have had a reply from a mod at all regarding this, since a fellow subscriber can provide that reply.
Subscribers coming to this site should expect replies from other subscribers first, and from HughesNet staff (you will recognise them because they have MOD next to their handle) later, if the peers can't help.
The HN staff will be back Monday, and if they have an update for you, they'll be sure to post it.
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Slow downloads and text message with images","moderationData":{"__ref":"ModerationData:moderation_data:119525"},"body":"
Care to explain the WOW, Reggie? Not sure what you mean by it.
Care to explain the WOW, Reggie? Not sure what you mean by it.
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The OP is waiting for a reply from Liz about an issue. She closes the thread without it being resolved. Then you and Mark tell the OP it is his fault. Please reread the post.
The OP is waiting for a reply from Liz about an issue. She closes the thread without it being resolved. Then you and Mark tell the OP it is his fault. Please reread the post.
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The OP was responded to 2 weeks ago. Feedback was requested at that time and none was provided, so it was assumed it was ignored.
Many people on here get their issues resolved and just drop it with no further response, and they can't wait and leave the ticket open forever. No 'wow' needs inserting here - it's really not helpful.
The OP was responded to 2 weeks ago. Feedback was requested at that time and none was provided, so it was assumed it was ignored.
Many people on here get their issues resolved and just drop it with no further response, and they can't wait and leave the ticket open forever. No 'wow' needs inserting here - it's really not helpful.
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