Forum Discussion
This site can’t be reached The connection was reset error message.
I have come across one website I cannot reach. It is https://www.treasurydirect.gov The error message happens with a PC connected directly to the modem (HT2000W) on Internet Explorer, Chrome and...
Works fine here, took ages to connect, but it worked, you may want to try disabling Web Acceleration to see if that helps.
Please follow the directions below to disable Web-Acceleration.
1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC). It is highlighted in red in the image below.
3: Click on "Web Acceleration" then "Control" outlined in red.
4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
5: Restart your browser and try using the service that isn't working, please let us know how that works for you.
All I know was I could not use the Internet one night and the next day learned that was an outage. When I tried treasurydirect.gov the next day it worked. I just tried again and got in. The only problem was putting in the right password. I did get another call from Hughesnet and a number to call back. When I talked to a rep she looked through case notes and said there was not much in the notes but like I said it is working for me. Hope they can get this going for you. There is one post from someone in the replies to my original post saying something about passing info to a rep. See if you can find that but that is all I can think of
It's still a no go for me, though I don't use the site. Still does the same thing as before, giving me a "This site can't be reached" message.
I still (1/13/18) can't access treasurydirect.gov either. Doesn't matter whether acceleration is disabled or not. This sort of thing happened one day even with amazon.com (same message), but only on the MS Edge browser; worked with Explorer. The next day it worked with both.
Still same thing today, tried everything and no fix!!!
Have the several people who say they cannot access treasurydirect called Hughes and started trouble tickets or just assuming somebody is working on their problems? They might not be.
