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lighthope1
Senior

Unable to connect to certain sites

I've noticed that I am unable to connect to Yahoo recently, and Wikipedia loads veeeerrrrrryyyyy slllllooooooowwwww if at all.

 

Since these sites don't seem to be having problems themselves, I was wondering if there is problem on this end?

1 ACCEPTED SOLUTION

Hmmm. Will it work if you reboot everything? And by everything, I mean: Modem, router (if a separate one is used) and the device(s) you're using to go to these sites. It almost sounds like whatever DNS you're pointing to has a corrupt lookup entry (or entries). It's either that or you're somehow triggering a firewall somewhere, and that's not a usual occurrence.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

View solution in original post

9 REPLIES 9
C0RR0SIVE
Associate Professor

Have you tried disabling WAS to see if that helps any?

Please follow the directions below to disable Web-Acceleration.

1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC).  It is highlighted in red in the image below.
photo skUivVb.png

3: Click on "Web Acceleration" then "Control" outlined in red.
photo jnchLQt.png

4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
photo mQGk0j9

5: Restart your browser and try using the service that isn't working, please let us know how that works for you.


Disabling Web Accelleration did not solve the problem.

 

Another site that won't load is https://onlinetraining.nwcg.gov/

@lighthope1

Fascinating. Do you have similar entry links for Yahoo and Wikipedia that you use that are also https:// or are they standard http://?


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

Neither http nor https work.

I realize this is a heck of a way to try and diagnose a problem, but...

If after the link either fails or refuses to finish (basically sits continually waiting for a response from a server), have you tried a hard-refresh?


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.


@MarkJFine wrote:

I realize this is a heck of a way to try and diagnose a problem, but...

If after the link either fails or refuses to finish (basically sits continually waiting for a response from a server), have you tried a hard-refresh?


Yes.  No different results.  Continues to hang/no response.

 

Interestingly, if I use a proxy, I can connect.  Though the proxy I use strips down a lot of the site for privacy reasons.

 

http://www.yahoo.com

 

No joy.

 

https://ixquick-proxy.com/do/spg/proxy?ep=4c5570775454496f476e3556536e41765255424c664167435a67704b55...

 

Is good

Hmmm. Will it work if you reboot everything? And by everything, I mean: Modem, router (if a separate one is used) and the device(s) you're using to go to these sites. It almost sounds like whatever DNS you're pointing to has a corrupt lookup entry (or entries). It's either that or you're somehow triggering a firewall somewhere, and that's not a usual occurrence.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.


@MarkJFine wrote:

Hmmm. Will it work if you reboot everything? And by everything, I mean: Modem, router (if a separate one is used) and the device(s) you're using to go to these sites. It almost sounds like whatever DNS you're pointing to has a corrupt lookup entry (or entries). It's either that or you're somehow triggering a firewall somewhere, and that's not a usual occurrence.


Rebooting the modem solved the problem. 

Outstanding. I love it when things work.vault_boy_dock_icon_by_oloff3.png

 

 

 

 


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.