Forum Discussion
Watchdog Violation
HP Pavilion, Windows 10. We just upgraded to Hughesnet Elite. Since that, my computer cannot hook up to WiFi hughesnet. I can hook up no problem to my hotspot from Cricket Wireless. I did comp...
Thank you for posting and welcome to the community. First I am sorry to hear this is happening. To get some clarification, did you upgrade from Gen 5 to The new Hughesnet Elite plan? Or were you already on the new Hughesnet system? I ask because the new Hughesnet service has upgraded Wi-Fi and if a driver is out of date, it will not work. Updating drivers in general should usually do the trick. -Damian
Thanks.
I updated everything. At first, when we hooked up, everything was great. After the installer left, computer kept crashing. My computer is from 2010 but always worked great. We had the old internet from 2014 Hughesnet. That worked fine. If there is a driver that you know of, let me know. HP Pavilion.
I think what Damian is trying to say is that the modems are now running 802.11ax by default. In theory, devices designed to see older protocols (e.g., 802.11g) should recognize it, however some aren't even recognizing there's even an available wifi channel.
Try logging into your wifi settings: (http://192.168.42.1/wireless_main.htm?t=1707568432118) and changing the protocol for the wifi band that you're trying to use from 11ax to either 11g, 11n, or 11ac (whatever you were using before) and see if it now works.
pmbr wrote:After the installer left, computer kept crashing.
When you say your "computer kept crashing", do you mean its internet connection was dropping or the computer itself was actually crashing? If the former, I'd try what Mark suggested. If the latter, it's very likely that it's just coincidence, as I can't see how new internet could cause a computer to crash, with the exception of a new driver being installed that it isn't/wasn't getting along with.
after this appears, the computer has to restart every time.
Unless the tech downloaded some driver or program to your computer, which I doubt, this almost assuredly has nothing to do with your HughesNet upgrade.
I'd recommend saving any important files to an external drive, if you're able, then reinstalling the operating system. I'd also recommend downloading drivers from the manufacturer before you do this, so that you have them if you need them. If they don't offer them anymore, save the 'DriverStore' folder from C:\Windows\System32\DriverStore. It'll likely be anywhere from 2GB to about 6GB or so in size. Again, this way you have drivers for after the OS install if you need them.
Edit: Though I can't read what the screen is indicating the problem is being caused by, including the code if there is one, you may want to reseat both the storage and the RAM while the unit is off and completely de-powered (after the power (and everything else) is disconnected, press the power button to dissipate any residual power within the unit). If it's a laptop rather than a desktop and it has a built in battery, de-powering is more involved (detaching the power cable inside the unit).
" At first, when we hooked up, everything was great."
Do you mean that when you first connected, your machine worked fine with the Hughesnet wifi?
