Happy to hear that you're back up and running!
I've credited the account from 2/25
Thank you,
Jay
Jay, thank you again.
Jay, Do you know if the repairman will be coming out to my home on the Saturday?
DEBPOSTON,
The technician will reach out to you by phone to schedule the appointment as the requested date was not available. This doesn't necessarily mean they won't be able to come out at this time, but it was not available in the online scheduler.
-Jay
DEBPOSTON,
I had made the technician aware of your concerns in the notes to schedule, but as I mentioned previously, the requested date was not available.
I can reschedule the appointment for a weekday between 7 AM and 5 PM, or I can leave it as it is and the tech will reach out to you to schedule the appointment.
-Jay
Great! Let us know if you run into any issues.
-Jay
DEBPOSTON,
I'm disappointed to hear this happened. I will have the technician reach out to you today to reschedule for as soon as possible.
-Jay
Please let us know if you encounter any other issues.
-Jay
Jay, I have my internet back. The repairman came today and fixed it! Yay. You asked me to let you know how long my internet has been out. It has been out since
February 25, 2020. I want to thank you for all your help.
Happy to hear that you're back up and running!
I've credited the account from 2/25
Thank you,
Jay
OK thanks so much
Jay, I haven't heard from a repairman yet for tomorrow afternoon appt. If he does not show up can I please get you to make an appt to get on out there April 16th afternoon? You have been very helpful so far and I do appreciate it so much. Have a good weekend.
