Forum Discussion
Replacing a HT2000W modem with one I'm buying
I would like to purchase a Hughesnet supplied HT2000W modem to reduce my monthly bill. I found one for sale. Is there a guide showing the steps needed to replace my modem?
As far as I know it doesn't work that way. A lease account stays a lease account. You can't replace the modem with one you've purchased and have the account converted into a purchase account.
Though I could be wrong about this, I believe the only way to change to a purchase account is to cancel your current leased service, wait for 45 days after the service has been terminated, and then sign back up with a purchase rather than as a lease.
Is this what you had in mind? https://support.hughesnet.com/en/faq/internet/where-can-i-find-ht2000w-replacement-guide
Scottsr wrote:I would like to purchase a HughesNet supplied HT2000W modem to reduce my monthly bill. I found one for sale. Is there a guide showing the steps needed to replace my modem?
Thanks, that is good information. I was hoping someone has done the swap and could provide tips or things to watch out for. I did find another guide as well... https://support.hughesnet.com/sites/support.hughesnet.com/files/inline-files/1041317-0001_d.pdf
As far as I know it doesn't work that way. A lease account stays a lease account. You can't replace the modem with one you've purchased and have the account converted into a purchase account.
Though I could be wrong about this, I believe the only way to change to a purchase account is to cancel your current leased service, wait for 45 days after the service has been terminated, and then sign back up with a purchase rather than as a lease.
Thanks, you are correct. I am just finding this out through Hughes.
They need an option to buy out the leased equipment at any point but especially after your contract has ended. Forcing you to buy a repair plan to fix leased equipment is so wrong!
Users who buy the equipment still have to pay to have it repaired. You're not forced to buy a repair plan; you can pay for individual tech visits when/if you need them.
