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DEBPOSTON's avatar
DEBPOSTON
Junior
5 years ago

new modem HT2000w

I received the modem but I did not have success setting it up. I followed the instructions and went to the hughes net browser page and went to install but it never would setup the modem up. it stayed...
  • Jay's avatar
    Jay
    5 years ago

    Happy to hear that you're back up and running! 

    I've credited the account from 2/25

     

    Thank you,

     

    Jay

  • DEBPOSTON's avatar
    DEBPOSTON
    5 years ago

    Jay, thank you again.

Jay's avatar
Jay
Moderator

Please let us know if you encounter any other issues.

 

-Jay

DEBPOSTON's avatar
DEBPOSTON
Junior
5 years ago

Jay,  I have my internet back.  The repairman came today and fixed it!  Yay.  You asked me to let you know how long my internet has been out. It has been out since 

February 25, 2020.  I want to thank you for all your help. 

  • Jay's avatar
    Jay
    Moderator
    5 years ago

    Happy to hear that you're back up and running! 

    I've credited the account from 2/25

     

    Thank you,

     

    Jay

  • DEBPOSTON's avatar
    DEBPOSTON
    Junior
    5 years ago

    Jay, thank you again.