<p>Please perform the following test outlined in the graphic below, this is known as an isolation test and will help determine whether the issue is with Hughesnet or your local network.<br><br><img src="http://i.imgur.com/P2hSeDN.jpg" border="0" alt="photo P2hSeDN.jpg"><br><br>1: Take a screen capture of the Status Meter<br>2: Disconnect the LAN cable from the modem. If on the HT2000w, please disable wifi as well.<br>3: Note the date and time of the disconnect, it is best when doing step two, to also capture the time displayed on your screen.<br>4: Leave the LAN cable disconnected from the modem for several hours, Hughesnet recommends doing this overnight, or during the day while at work.<br>5: Reconnect the LAN cable to the modem.<br>6&7: Take a screen capture of the Status Meter with the clock displayed on your computer.<br>8: Post your screenshots to the community.<br><br>Please be aware, if you downloaded any large files just prior to this test, or if the disconnect was for an extensive time period, some usage may appear to have occured, but should be rather negligible. <br><br></p>
>.> HAPPY NOAW? -.-
