Question about image uploading

[maratsade]

I was wondering why the ability to upload images to the community is not available when connecting via a phone or tablet. At least I don't see the "photos" option that I see on the message ribbon when connecting via a computer. 

EDIT:  I see the regular options when using an iPad, and nothing at all when using an iPhone. I wonder why there's no ribbon for the smart phone version of the community. 

[Liz]

Hi maratsade,

I'm looking into this, I'll let you know what I find out. Interestingly, on my Android I don't even see the Editor ribbon, but it's there on my iPad:

-Liz

[maratsade]

Using iPad to reply to this, and yes, Photos is there. I'll try the iPhone next. 

[maratsade]

Posting with iPhone. No ribbon at all. I wonder why.

[MarkJFine]

Something to do with width and how the browser deals with it. You can see how the toolbar changes by collapsing the width of your browser on desktop to see how it would look on tablet and phone. Might try and turn your phone landscape to see if it appears.

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@maratsade wrote:
Posting with iPhone. No ribbon at all. I wonder why.

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[maratsade]

Yes, I had tried using the phone in landscape mode earlier when I was testing. No joy.  

[Liz · Accepted solution]

Hi,

This should be fixed now, I just tried on my phone and I see the editor ribbon complete with the image upload button.

-Liz

[maratsade]

I don't see the whole ribbon but I do see the Photos icon. Cool, thanks!

[Liz]

Ah true it's not the entire ribbon, but what I see is the bold, emoticon, link, and image buttons, is that the same for you?

-Liz

[maratsade]

Yes, that's what I see too.  When I first hit "reply," I can see the whole ribbon for a split second, then it shows me just the 4 options.  

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@Liz wrote:

Ah true it's not the entire ribbon, but what I see is the bold, emoticon, link, and image buttons, is that the same for you?

-Liz

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[Liz]

OK thanks for confirming! The link and image buttons are most important anyway 😄

-Liz

[maratsade]

I agree. In the past, the lack of a way to add images was a concern brough up by people using smartphones.  Glad they can now upload images. 🙂