Forum Discussion
Where are the Champions?
Hi Liz;
I wondered what had happened. This is certainly not the place it used to be. When you helped me two years ago with (to me) a major problem and even last year with a smaller problem - I became a Hughes "Booster". This year has been different. I have felt ignored.
A major change in Hughes -- and I really didn't know why - NOW I do!
It is sad to see Hughes go (as so many big companies are) down the road of impersonality.
I will still be posting occasionally - and trying to stay positive. Thanks for your help in the past.
Have a good life!
Bkeeper
Cliff
Hi Cliff,
It's been a time of a lot of transitions over here, both in the community and with the arrival of Gen 5. We're trying to move as many people off EchoStar 17 to the new satellite to improve service for all. Until then, there's not much more our network engineers can do, they have already performed capacity expansions on multiple beams for those on Gen 4.
Eventually things will settle down and the kinks will be worked out. There's still a lot of work needed behind the scenes just for the community, plus we're also working on other projects to better serve HughesNet subscribers. We trust the long time posters and experts here to educate the community, and hope that newcomers will gain that trust as well. I have hope and confidence, and we'll help them as best we can. :cathappy:
