Forum Discussion
$30 Discount for 6 months
About a year and ahalf ago, I had planned on canceling this service due to poor customer service and quite frankly very slow internet speeds. Living in a rural community I have no other choice as th...
Hi BGAL84
Thank you for waiting. After investigating further I have found the following:
January 2017: $30 discount for 6 months is offered, to be a total of $180 in discounts.
Every subsequent call generally resulted in you receiving a credit from us, totaling in excess of $600 in credits. The discount amount promised was over-fulfilled by our agents providing continuous credits between May and December of 2017. Subsequent credits are in excess. I will be unable to apply any further credit to the account.
Thank you,
Amanda
and on a final note, Amanda, I did not ask for any of the credits or what have you, your agents offered them to me. So therefore, they and your company should honor what you say your going to give, that is all I am saying. For all others that dont agree with me can stick it.
It's a peer to peer site -- you will get answers from other customers, as this is how the community is set up. If you don't want people to respond to you, you can always use the private message system to email the Hughesnet people directly.
*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.
YOU are the only one responding, get a life!
BGAL84 wrote:YOU are the only one responding, get a life!
Are you tempting others to jump in? Oh, think you just did...
You know, for someone that came in here with an absolute horror story that turned out "error in your favor", you really know to dilute anyone's desire to help others.
Your credibility is shot. Jog on, mate...
or?
Maybe It's time to close this thread before it gets out of hand.
Good idea.
I agree, Reggie.
BGAL84, on a file note, I must reiterate that we will not be able to provide anymore credits or discounts to your account for quite some time. Our call center agents have already provided more than necessary.
~Amanda
and on a final note, Amanda, I did not ask for any of the credits or what have you, your agents offered them to me. So therefore, they and your company should honor what you say your going to give, that is all I am saying. For all others that dont agree with me can stick it.
