YOU are the only one responding, get a life!
Are you tempting others to jump in? Oh, think you just did...
You know, for someone that came in here with an absolute horror story that turned out "error in your favor", you really know to dilute anyone's desire to help others.
Your credibility is shot. Jog on, mate...
What about all my personal time that was lost? Time I can never get back...what can you offer for that?
Being that it's impossible to give you back your time, I would think that an extra $430+ is not bad. The extra also works out to a little over $30 per month for thirteen months that have occurred beyond the original six month discount period.
If the issue you're experiencing is something that they have not been able to fix to your satisfaction, you always have the option of cancelling the service.
Or continue to embarrass yourself.
I agree, Reggie.
BGAL84, on a file note, I must reiterate that we will not be able to provide anymore credits or discounts to your account for quite some time. Our call center agents have already provided more than necessary.
and on a final note, Amanda, I did not ask for any of the credits or what have you, your agents offered them to me. So therefore, they and your company should honor what you say your going to give, that is all I am saying. For all others that dont agree with me can stick it.