Forum Discussion

CWM030's avatar
CWM030
Sophomore
4 years ago

Account name change

Hi,

 

When I orginally signed up with Hughes last year, I had to set the account up under my mothers social, because using my social, hughes wanted 300.00 to get started.


My credit has gotten better and I am needing to switch the name over to my name and social...

I already autopay the bill every month with my debit card.


What can I do to get the account switched over to my name and social WITHOUT having to cancel and have to ship everything back, just to wait to get a new modem and the reciever on the dish again. It wouldn't make sense to have to do that, when I am already established. Plus, I still have a year left on my contract!

 

I've been happy with the service so far! Everytime I run out of data, TO MY SURPISE, the internet is still fast enough to browse the web, and even download stuff albeit, it does take a little longer to download stuff, but thats okay! I was expecting when I ran out of data, i'd be slowed down to 3G speeds! Nope!

 

Thanks,

Chris

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    4 years ago

    According to this post from 2020, you can only change account ownership if you have purchased the equipment. The option is not available if you're leasing. 

    • CWM030's avatar
      CWM030
      Sophomore
      4 years ago

      So does this mean next Nov, I have to cancel, ship everything off and then have the local installer come BACK OUT and hook me back up, or can I keep the same equipment?

      • Liz's avatar
        Liz
        Moderator
        4 years ago

        You'd only have to return the modem, modem cable, and radio (the thing attached to the arm on the dish). The installer can reuse the dish.

         

        -Liz