Forum Discussion

CWM030's avatar
CWM030
Sophomore
3 years ago

Am I not recieving the EBB benefit anymore?

I just noticed on my December bill:

 

 

Previous Balance:

$41.73Bill To:
REDACTED
REDACTED
REDACTED


Customer Since: 11/11/2020
Payments Posted:-$41.73
Adjustments:$0.00
-------------
Past Due:

$0.00

 

Recurring/One Time Charges:$35.73
Usage Charges:$0.00
-------------
Current Charges:$35.73
Taxes:$6.00
-------------
Total Current Invoice:$41.73
Total Due:$41.73
Due Date:12/11/2021
  • Liz's avatar
    Liz
    3 years ago

    Good morning Chris,

     

    I still see it on the December bill. If you click either link for Account Charges or View Site Details, you can see the breakdown that includes the EBB discount.

     

    -Liz

  • CWM030's avatar
    CWM030
    Sophomore
    3 years ago

    I am having to reply to this post because I couldn't type anymore after copy and pasting my bill..

     

    But anyways by looking at this bill, I do not see the 50.00 EBB benefit on my account anymore?

     

    I got it for like a month or two and now I don't see it on the bill anymore.

     

    Thanks,

    Chris

    • Liz's avatar
      Liz
      Moderator
      3 years ago

      Good morning Chris,

       

      I still see it on the December bill. If you click either link for Account Charges or View Site Details, you can see the breakdown that includes the EBB discount.

       

      -Liz

      • CWM030's avatar
        CWM030
        Sophomore
        3 years ago

        Good morning Liz 

         

        ahhh now I see it

         

        EBB Service Credit1-$50.00

         

        maratsadeit's not supposed to run out, they just announced on tv that the EBB is changing names on 1/1 and will be perm, and as of 3/1 they will only be paying 30.00 a month. Which that will help me tremendiously since I was paying 91.00 until I found out about the EBB.