Welcome to the community and thank you for posting. I apologize for the issues with making a payment. After reviewing your billing, it seems you are on automatic bill pay and the payment has already been taken out on the 24th. If you have further questions or concerns, please let me know.
It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.