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Bill

chrishale1964
New Member

Bill

Why was the due date changed on my account from 19th to 29th . Would like to change it back to 19th . It would be due on 9-19-2021

4 REPLIES 4
maratsade
Distinguished Professor IV

Re: Bill

The reps on this site can look into that for you. They're here M-F during business hours. If you're in a hurry, you may want to call the 24/7 customer service line. 

Remy
Moderator

Re: Bill

chrishale1964,

 

Thank you for posting, and welcome to the Community! We'd love to help out and look into this! However, we'll need a bit more information first. Please send a private message to this link with your account number or a phone number attached!

 

Thanks,

Remy

GabeU
Distinguished Professor IV

Re: Bill

@chrishale1964 

 

As far as I know, the due date shown for automatic payment customers is ten days after the invoice/bill date, but that due date is for when the bill is paid manually.  Might that be what you're seeing?


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Remy
Moderator

Re: Bill

chrishale1964,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy