Forum Discussion

bhu2905's avatar
bhu2905
New Poster
8 years ago

Billed

I am new to hughesnet. I have the 10 GB plan Gen5. It says this plan is $50. a month. Why have my first two bills been over $65.

  • GabeU's avatar
    GabeU
    Distinguished Professor IV
    8 years ago

    To the original poster (not going to use his/her name), 

     

    You should immediately go in and change your Community name, or create a new Community name and cancel that one, as that DSS number is your account number, which you should NEVER post.  

  • Amanda's avatar
    Amanda
    Moderator
    8 years ago

    Hello,

     

    Yes, you are correct that your service plan is $49.99. However this does not include the equipment lease fee, which is $14.99 nor local/state taxes. I hope I was able to clear that up for you. I've also changed your username from your account number to something more generic :)

     

    Thanks,

    Amanda