Billing

[Colt]

Due date is 19th but Hughes net takes it out on 9th what the **bleep**

[Monica3]

What you need to know, if paying bill by your Bank on bill pay. I was told by Hughes net employee it takes 10 days to be posted in their system, so if you pay on the 9 payment posted 19 by Hughes Net. Something I found out the hard way. Good Luck.🤐

[tighej]

remove your credit card, you are going to get double billed.

[tighej]

so the 500+ people who have claims of being double billed in the past few months.  Must be a figment of everyone imagination. 

[GabeU]

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@tighej wrote:

remove your credit card, you are going to get double billed.

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Complete and utter nonsense, as is your claim that 500+ customers have been double billed in the last few months.  

Please refrain from unconstructive, nonsense posts that help no one.  This is a support site, not your personal rant site.  

[Clittrell]

Remove the cc. Untrained or dishonest reps promise to fix billing and issue credits but it doesn't happen. I was told auto bill was only $5 a month but since this company has overdrafted my bank account 3 months in a row at $35 a pop, I'll save more money by verifying the bill before this company gets paid and refuses to make things right.

[GabeU]

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@Clittrellwrote:
Remove the cc. Untrained or dishonest reps promise to fix billing and issue credits but it doesn't happen. I was told auto bill was only $5 a month but since this company has overdrafted my bank account 3 months in a row at $35 a pop, I'll save more money by verifying the bill before this company gets paid and refuses to make things right.

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Autobilling is free.  Manual payment paper billing is $5 per month.  

[Monica3]

I have my Bank statement showing Hughes Net. This started at 10.30 am yesterday still not resolve spoke to John Wayne, Anne Smith, Gabriel(the ArcAngel) and others.I feel your fustration this company needs to be reported.

[GabeU]

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@Monica3wrote:
I have my Bank statement showing Hughes Net. This started at 10.30 am yesterday still not resolve spoke to John Wayne, Anne Smith, Gabriel(the ArcAngel) and others.I feel your fustration this company needs to be reported.

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That's what happens when you are billed by, or make a manual payment to, a company with which you signed up for a service.  Their name will show on the account from which you made the payment.