cancel
Showing results for 
Search instead for 
Did you mean: 

Can't cancel now since people are not working !!

Freshman

Can't cancel now since people are not working !!

Finally got through on the phone and after answering the questions they say they can't cancel since most people didn't come to work.  They won't do it on line, won't do it on chat and now they won't even do it on the phone.  No other options left just keep paying.

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Distinguished Professor IV

Re: Can't cancel now since people are not working !!

@readman 

 

I would try again later on to see if there is any difference.  If you have a hard time getting through when you do, another number you can try is 877-329-1403.


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

View solution in original post

3 REPLIES 3
Highlighted
Distinguished Professor II

Re: Can't cancel now since people are not working !!

Did you get through to a person?  What was the exact message you got? 

Highlighted
Freshman

Re: Can't cancel now since people are not working !!

never got to talk to a real person.  Computer asked if my phone was the one on my account and after I answered its other questions it said they couldn't process a concellation now due to the covid inpact on who is working.  

 

Highlighted
Distinguished Professor IV

Re: Can't cancel now since people are not working !!

@readman 

 

I would try again later on to see if there is any difference.  If you have a hard time getting through when you do, another number you can try is 877-329-1403.


AMD Ryzen 5 3400G | XPG SX8200 Pro 500GB M.2 NVMe SSD | Western Digital Blue 500GB HDD | 16GB Corsair DDR4-3000 | Windows 10 Pro 64-bit

View solution in original post