Forum Discussion
Confirming temporary suspension of service
I set up a Temporary suspension of service via Phone Support. How do I know that it is in effect? Web account says ACTIVE, 27 days in Billing Period, automatic payment enabled. How can I be sure next...
It is official as I just got an email from HughesNet confirming that our service is "voluntarily" suspended. Thanks again for your help.
You can call again and ask, or you can wait until one of the mods on this site sees your post and responds, which hopefully will be within a day or two. Regarding the suspension of service, keep in mind you will still have to pay the equipment fee and taxes, so they will debit your account for that.
