Hello James,
It's an unfortunate situation, but we can say if the opportunity to get something new makes you happy, that is all anyone can ask for! You are always welcome back and I am very sure that HughesNet will make improvements in the future to be able to provide more plans like Ultra, but we don't have any sort of time frame of when it is going to happen. Please let us know if you have any issues with your cancellation or service altogether and we'll be glad to help you out.
Thank you,
Amanda