Forum Discussion

JR1981's avatar
JR1981
New Member
3 years ago

Curious about usage

I switched to another internet 2 months ago and cut the wire on my Hughes Net dish, yet when I go on the app it says I have used all my date. How is this possible? Something smells fishy and this is why I am canceling my service.

  • MarkJFine's avatar
    MarkJFine
    3 years ago

    If you 'cut the wire' then the modem's not connected. If it's not connected, it can't update the system. So if you used all your data 2 months ago it hasn't changed.

  • MarkJFine's avatar
    MarkJFine
    Professor
    3 years ago

    If you 'cut the wire' then the modem's not connected. If it's not connected, it can't update the system. So if you used all your data 2 months ago it hasn't changed.

  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    3 years ago

    Nothing fishy. Since the modem's disconnected, it can't update itself. It's showing you the situation from back before you cut the wire.  You're fine, nothing to worry about.   EDIT 2: removed incorrect information (cheers, GabeU!)