Discount for Lack of Service - Email?

[Scooter]

I haven't been able to send email in over 2 weeks, no one can fix it, no one seems to care, I assume we'll get a reduced rate for lack of service?

[GabeU]

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@Scooter wrote:

I haven't been able to send email in over 2 weeks, no one can fix it, no one seems to care, I assume we'll get a reduced rate for lack of service?

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That's doubtful, considering the email is more or less a freebie, but who knows?  People don't get HughesNet for their email.  

There may even come a day when HughesNet removes the email.  Many ISPs have done the same due to lack of usage.  People are more and more using the free email services that are available, such a Gmail, Outlook and Yahoo, and for a variety of reasons, with one of the bigger ones being that you can take it with you.  They also tend to be more full fledged.

[Scooter]

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@GabeU wrote:

Many ISPs have done the same due to lack of usage.

Name as many as you can.

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[GabeU]

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@Scooter wrote:

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@GabeU wrote:Many ISPs have done the same due to lack of usage.

Name as many as you can.

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You're free to research it if you like.  I'm just stating the reality of ISP based email today.  

[Seven90]

After a horrible week of service I have canceled and charged $400 for early termination I think that’s how they stay in business by colecting

[GabeU]

@Seven90 

They make $2k or more if a subscriber stays with them for at least the two years of the commitment vs. the $400 if the subscriber leaves at the beginning.  They have over 1.5 million customers.  What little they make from Early Termination Fees is a drop in the bucket.   

The ETF is designed to be both a deterrent to leaving for those 24 months and a way to recoup the costs of the free installation and equipment use.  If all customers were charged for installations, and if all leased equipment was reusable, the ETF would likely be lower, or there may even be no commitment requirement at all.

[CWM030]

Quoted GabeU  "There may even come a day when HughesNet removes the email.  Many ISPs have done the same due to lack of usage.  People are more and more using the free email services that are available, such a Gmail, Outlook and Yahoo, and for a variety of reasons, with one of the bigger ones being that you can take it with you.  They also tend to be more full fledged."

I kinda dont see it. I bet theres plenty of people who use HN emai instead of alternates..l. If I didnt have my domain, I would prob would be using the HN email address. 

[maratsade]

With your own domain, what are some reliable email providers? (sorry, it's a bit off topic and probably a stupid question to boot).

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@CWM030 wrote:

I kinda dont see it. I bet theres plenty of people who use HN emai instead of alternates..l. If I didnt have my domain, I would prob would be using the HN email address. 

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[MarkJFine]

Think @CWM030 means that they have their own web server (or subscribes to one) that has their own email server running on it.

For example, I have web space on Pair Networks, who also provides an email server. That way the business, web site, and email address all have the same domain name, allowing you to maintain a consistent presence. It also allows me to modify mail delivery via a qmail/perl script so I can do my own spam filtering, but that's jut one benefit.

[maratsade]

ah, so it was a stupid question. Herp derp! 

Cheers, Mark.