Are there any one time discounts available if my internet hasn't worked properly for a week and I called support and they determined they will have to send a technician out to replace hardware but it is 5 days after I called when they can come? When they come friday it will be 1 week I've gone without having working internet. It will work for 5 minutes then stop for several hours then randomly work again then go out for the rest of the night. My stepson has been with me all week and he hasn't been able to even watch tv for a week. I can't even use google with my wifi I have to use my data. Please if anyone can give my any advice on what can be done other than us waiting until they come replace the router and check the satellite/cords.
