Forum Discussion
Early Termination Fee
Cancellation Policy : i got service the first of August, living in a small lake cabin until we could find a house to buy. Only recently I realized that I had a 2 year contract. Nothing was mentioned ...
jghsilo,
Your options at this point are
A) Request a sales call review to see what was or was not stated during your sales call, if found in your favor, Hughes will typically fully waive the ETF.
B) Request a move order which will cost nothing if you haven't previously moved with the system.
If you select choice A, please provide a case number, or the serial number from the back of your modem, and PLEASE do not post your SAN/DSS. Also, please be aware, with the weather that hit the North East (Where Hughes HQ is located) that retrieving and reviewing your sales call may take awhile.
If you do cancel, please remember that you must return both the modem, and the transmitter located on the arm of the satellite.
Your options at this point are
A) Request a sales call review to see what was or was not stated during your sales call, if found in your favor, Hughes will typically fully waive the ETF.
B) Request a move order which will cost nothing if you haven't previously moved with the system.
If you select choice A, please provide a case number, or the serial number from the back of your modem, and PLEASE do not post your SAN/DSS. Also, please be aware, with the weather that hit the North East (Where Hughes HQ is located) that retrieving and reviewing your sales call may take awhile.
If you do cancel, please remember that you must return both the modem, and the transmitter located on the arm of the satellite.
